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How To Check Registered Mail

Contents

  • Track with particular number
  • Track without item number (e.g. loss of item number)

Tracking Local Mail service (Registered Mail / Parcels), or Outward International Mail (Registered Post / Insured Post / Parcels)

Senders must, within v months from the date of mailing, raise a request to check the delivery status of the mail service detail. Senders can track an detail in the post-obit way:


Rails with item number

Format of item number* for registered postal service: RR XXXXXXXXX HK / RA XXXXXXXXX HK

Format of item number* for parcels:CP XXXXXXXXX HK

(*Notation: XXXXXXXXX = nine digits)

Mail Tracking Channel Mail Tracking Procedures
one. Internet Enter the item number on Mail Tracking page of Hongkong Postal service
ii. Enquiry Number 2921 2560 Call the 24-hour research number 2921 2560 and input the item number
3. Enquiry Grade Pos28B

Fill in the form and submit with supporting documents -

  • past mail to Mail Tracing Office, Hongkong Post, 12/F Kennedy Town Community Complex, 12 Stone Hill Street, Kennedy Town, Hong Kong;
  • in person to any post role; or
  • fax to 2543 0469.
4. Download Hongkong Mail Mobile App Apply the part of Mail service Tracking and trace the postal service items by simply entering the mail service particular number or scanning the QR Code shown on the receipt of posting.

Rails without particular number (e.g. loss of detail number)

Please visit the post office at which the item was posted and provide details such as the appointment of mailing, the name of leaseholder and the accost to the counter staff for postal service tracking.

Want to learn more?

Source: https://www.1823.gov.hk/en/faq/how-to-check-the-status-of-delivery-of-a-local-mail-registered-mail-parcels-or-outward-international-mail-registered-mail-insured-mail-parcels

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